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Robotic Process Automation

What is Robotic Process Automation

Robotic Process Automation (RPA) is a software technology that allows for reliably automating 

repetitive, high volume digital tasks. RPA remains a primary technology for enabling enterprise automation through development of software BOTs. These software BOTs mimic human in the way they interact with the digital world. The kinds of interaction the BOTs can undertake include understand whats on screen complete key strokes, navigate applications, identify and extract data and perform a wide range of defined actions.

Related Pages

  • What is intelligent Automation?
  • What is Process intelligence?
  • What is Agentic Process Automation?
  • What is Agentic AI?
  • What are AI Agents?


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Types of RPA

Attended RPA

This is kind of automation which allows for BOTs to work with human as a digital assistant. In this kind of automation BOTs depend on triggers or inputs to initiate specific automated tasks. In this the BOTs work alongside humans providing realtime assistance for interactive business processes such as customer service and IT helpdesk operations.

Unattended RPA

As the term suggest these tupe of automation run independently of human interference. These run independently of human intervention based on pre-programmed triggers, data inputs and schedules. 

Hybrid RPA

This kind of RPA Automation is utilizes both attended and unattended BOTs. It facilitates both human and machine collaboration for processes that require both human and machine large scale task handling. The processes that are a best for this kind of automation include those where neither pure attended nor unattended automation suffices due to process complexity or error risks

Benefits of RPA

Greater Security & Scalability

Productivity & Digital Transformation

Productivity & Digital Transformation

RPA is a fast, inexpensive way to achieve business process automation at scale with complete adherence to security and compliance requirements. In fact, RPA can be used to strengthen IT security by deploying automations that protect sensitive data and eliminate risks associated with human error. 

Productivity & Digital Transformation

Productivity & Digital Transformation

Productivity & Digital Transformation

Among global executives, 63% say RPA is a major component in digital transformation. RPA is the key driver in increasing productivity as it can complete digital tasks with zero error rates with precision and at faster rate as compared to humans. By taking over these tasks it frees up humans to do more productive work.

Increased Compliance

Productivity & Digital Transformation

Increased Compliance

Since a standard RPA BOT is designed to follow Standard Operating Procedures it ensure that all processes are completed in uniformity thus enhancing compliance. All this leads to satisfied customer. This is particularly important in industries such as Finance, Healthcare and life sciences

Cost Saving

Greater Resilience

Increased Compliance

Implementing RPA ensures that tasks are completed with 100% accuracy thus reducing the cost of spending on QC process and product call back. Although the aim is not replace human yet by taking over human work reduces the wage bill.

Greater Resilience

Greater Resilience

Greater Resilience

RPA is a ideal technology that helps in scaling up operations in case of market demand. RPA BOTs can be ramped up to match workload peaks and respond to big demand peaks.

RPA Use Cases

Insurance

Like other industry insurance companies faces the challenge of end to end manual and tedious process such as policy execution, substantial documentation, physical interaction between insurer and insured or claim disbursement. All of these impact customers who are looking for quick responses.

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Finance and Banking

Automation has the potential to drive $1 trillion in new banking value year over year. From improved customer experience, combating cards and payment frauds, ensure compliance with always-on-AI powered auditing, enhancing risk assessment, streamlining trade operations and much more RPA is the key in driving all these benefits.

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Manufacturing

Leading manufacturers are automating processes across every team to eliminate waste and increased agility, while reducing costs speeding up time to market and enabling innovation for growth. 

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Telecom

Telecommunication companies often find themselves with inefficient manual /mundane processes that slow down business operations. Robotic Process Automation can help in transforming these businesses with hyper automation to achieve greater efficiency and customer satisfaction.

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